Check your installation
step-by-step instructions

Start by checking if 123Stat is active and recording visits to your site:

  1. Log into the 123Stat Control Panel, click on 'Tracker Settings' and set 'Test Mode' to 'Yes'. Save your changes.

  2. Go to your site and click on 'Refresh' on your browser menu bar.

  3. Click here to access the individual visitors report (log in if needed). You should see one (or several) lines in the report showing your own visit to your site. The IP column will show your current IP: 54.224.53.192.

If the individual visitors report has properly initialized then your installation was successful: congratulations!

If the report remains empty:

  • Clear your browser's cache (delete the temporary Internet files), refresh your page one more time and re-try to procedure above

  • If you still don't get any stats there was probably an error in the copying of the 123Stat code (your HTML editor may have modified it while adding it to your site). You can verify this easily:

    1. Load your web site in your browser

    2. Right-click anywhere on a text portion of your site and select 'view source' from the popup menu that will appear at your cursor's location

    3. A window appears that contains the HTML code for your web page

    4. Locate the 123Stat code in your HTML and compare it with the code we issued. If there is any difference, then the code on your site is invalid and won't work

    5. Adjust the code on your site so that it is strictly identical to our code and you should be just fine

    If your HTML editor is acting up and modifying our code when inserting it onto your page, make sure that you are using the editor in 'HTML mode' (if there is one).

  • If your editor won't let you install the 123Stat code properly on your page, try the simplified version of the code instead: it is more fault-tolerant and as such easier to install.

  • And of course, remember that if you need help you can call on us. We will be happy to assist.



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